Privacy
Our Health, Safety and Privacy Policies
For Your Protection
The highest standard of safety procedures and infection control is maintained at Trusted Smiles. As members of the Australian Dental Association (ADA), our staff adhere strictly to the guidelines set that protect you and our team from infection.
Any materials used in your mouth are disposed of or sterilised between patients in an autoclave, which is regularly monitored with biological and chemical tests.
All Records Are Confidential
Our patients’ information is handled with the strictest confidence in mind. Absolutely no records are discussed or forwarded without receiving your written consent.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Problems or questions
If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.